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National Payment Switch Bangladesh (NPSB)

National Payment Switch Bangladesh (NPSB)

Now you do not need to find HSBC ATM terminal to withdraw cash using your HSBC card. Going forward, you can use your HSBC cards at NPSB member banks ATM terminals across the country. Similarly HSBC ATM terminals would now support transactions using debit/credit/ATM cards issued by other banks (NPSB member banks).


What is National Payment Switch Bangladesh (NPSB)?

National Payment Switch Bangladesh (NPSB) is a domestic ATM sharing network governed by the Bangladesh Bank. Through this network NPSB member bank’s customers are to perform ATM transactions at other NPSB member banks’ ATM terminals using their Debit/Credit/ATM cards.


Transaction capabilities and charge under NPSB

Charges* will be levied on using your HSBC Card at NPSB member banks’ ATM terminals. Given below the list of charges on ATM transactions at NPSB member banks’ ATM terminals using HSBC card:

Cash Withdrawal

Balance Enquiry

Mini statement

BDT 15.00

BDT 5.00

BDT 5.00

*Particular ATM terminal(s) may not support NPSB ATM transaction using HSBC ATM card due to ATM terminals owner banks’ specific technical setup. In such cases HSBC ATM card will be dispensed from ATM terminal without any harm and no fund will be debited from account. 


Frequently Asked Questions

Click here for frequently asked questions on NPSB.


Need to know more

For assistance on your queries, you can contact us via the options available below.

  • Contact Centre (24/7, including government holidays.)
    Within Bangladesh : 16240
    From Overseas: +88 096127 16240
  • Email your inquiries and feedback: contact@hsbc.com.bd
  • For details, click Contact us

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