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Value Added Services from Personal Internet Banking
Save time by using Value Added Services from HSBC Personal Internet Banking (PIB). This feature is a faster and more convenient way for you to apply for different HSBC products and services anytime, anywhere.
Please read step to step guideline before sending the Value Added Service request. For Value Added Service general queries Click Here
How to use Value Added Services
To enjoy this service you will have to be a registered PIB user. Apply now to become a PIB user. If you are already registered, please follow 3 simple steps to enjoy Value Added Services:
Types of services available
Through Value Added Services, you can enjoy the following services through HSBC Personal Internet Banking:
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Account statement services
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Opening saving schemes
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ATM card services |
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Certificates |
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Pre positive pay confirmation |
Service turnaround time
The cut-off time of Value Added Services is 5:00 PM on working days. For email based services, requests submitted before the cut-off time will be processed on the same day*. For paper document services, requests submitted before the cut-off time, turnaround time is one working day*.
* Regular cut-off time may be adjusted during hartal disruptions and service processing may require additional time.
Need to know more
For any query/complaint/ feedback/compliments, please call our Contact Centre at 16240 (accessible from within Bangladesh); +88 096127 16240 (accessible from overseas *) 24/7, including government holidays.
*Only international calls through authorized channel are allowed.
(No new accounts under the following products are currently being offered.)
Amanah Personal Finance (Goods Murabaha)